Last year, TFI launched the EMS-ODM Report Card program. Our goal was to help OEMs get objective information about leading EMS providers and provide EMS companies with insight into areas for improving customer satisfaction. This year, after receiving valuable feedback from last year’s participants, we’ve expanded the survey to include electronics distributors, fine-tuned the survey, and expanded the base of respondents to get even more useful, targeted information in five critical areas:

• Reducing total cost of ownership
• Supply-chain co-ordination and execution
• Responsiveness to requests and changes
• Advances in technology
• Environmental design and manufacturing services

As the outsourcing trend continues, OEMs in market segments such as medical and automotive electronics are outsourcing for the first time. At the same time, OEMs with experience in outsourcing are refining their strategies. This research will benefit both sides of the outsourcing equation by uncovering strengths and weaknesses in their relationships. And it will provide TFI will valuable insights to assist these OEMs select and manage relationships with their EMS providers, ODMs, and electronics distributors.

All participants will receive a copy of the executive summary of the results and all TFI Quarterly Forum members will get access to the complete report.

If you work for an OEM, please take some time now to complete the survey. If you work for an EMS provider, ODM or distributor, please forward this blog to your OEM colleagues. Your participation is greatly appreciated. Thank you.

Take the survey

Posted by Bruce, October 17th, 2007

Filed to Lean Practices, Outsourcing, Supply chain management

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